Shipping policy
Shipping Policy
At SGB Herbal, we are committed to delivering your order safely and on time.
Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery within Pakistan typically takes 3–7 business days, depending on your location.
Shipping Charges
- Shipping charges are calculated at checkout or applied according to current promotional offers.
- Free shipping may be available on qualifying orders.
Order Tracking
- Once your order has been shipped, you may receive a tracking number (if available) via email, SMS, or WhatsApp.
Cash on Delivery (COD)
- Cash on Delivery is available in selected areas.
- Please keep the exact payment amount ready when your order is delivered.
- Our team may contact you by phone or WhatsApp to confirm your order before dispatch.
Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, public holidays, or courier service issues.
Incorrect Address
Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: sgstorebuying@gmail.com
Phone: +92Â 321 8880728